Privacy Policy

Welcome to CleanliSense (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (“App”) or our web-based platform, including any other media form, media channel, website, or mobile application related or connected thereto (collectively, the “Services”).

We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

1. Information We Collect

We collect the following types of information when you interact with our App or Services:

a. Personal Information

When you register an account, contact us, or use certain features, we may collect:

  • Name

  • Email address

  • Phone number

  • Company name

  • Job title

  • Profile photo (optional)

  • Location (if enabled)

  • Payment information (processed via secure third-party providers)

b. Device and Usage Data

We may collect:

  • Device type, operating system, and browser type

  • IP address

  • App usage data

  • Time and date of your visits

  • Crash logs and diagnostics

  • Mobile network information

c. Location Information

With your consent, we may collect and use precise geolocation data for functionality like route tracking, visit verification, or job scheduling.

2. How We Use Your Information

We use the information we collect to:

  • Provide and manage our Services

  • Schedule and verify cleaning tasks

  • Communicate with users (e.g., job updates, alerts, reminders)

  • Improve the performance and functionality of our App

  • Provide customer support

  • Analyze usage for analytics and product development

  • Comply with legal and regulatory obligations

3. Sharing of Information

We do not sell or rent your personal data to third parties. We may share your information with:

  • Service providers who perform services on our behalf (e.g., cloud hosting, analytics, payment processing)

  • Authorized users within your organization or company account

  • Government or law enforcement as required by law or in response to legal process

  • Third-party integrations that you or your organization enable (with your consent)

4. Data Security

We use reasonable administrative, technical, and physical security measures to protect your information. These include encryption, access controls, and regular monitoring.

However, no system can be 100% secure. You use our Services at your own risk and are responsible for maintaining the confidentiality of your login credentials.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable law. Upon account termination, we may retain certain data for legal or auditing purposes.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access, correct, or delete your personal data

  • Withdraw consent for processing

  • Object to or restrict certain processing

  • Request a copy of your data (data portability)

To exercise these rights, contact us at info@cleanlisense.com.

7. Children’s Privacy

Our Services are not intended for use by children under the age of 13 (or under 16 in the EU/UK). We do not knowingly collect personal information from children. If we learn that a child has provided us with personal data, we will delete it immediately.

8. Mobile Permissions

Depending on your device settings, the App may request access to:

  • Camera: for uploading images or scanning QR codes

  • Location: for tracking task check-ins and route optimization

  • Storage: for saving and uploading documents or photos

You may manage or revoke these permissions at any time via your device settings.

9. App Store & Google Play Compliance

We adhere to all requirements of the Apple App Store and Google Play Store:

  • We provide a transparent and accessible privacy policy within the App and App Store listings.

  • We only request permissions necessary for core features.

  • We do not collect or transmit sensitive personal information without your clear consent.

10. International Users

If you are accessing the Services from outside the United States, please note that your information may be transferred to, stored, and processed in the U.S. or other jurisdictions. By using the Services, you consent to this transfer.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the App and on our website, with an updated “Effective Date.” Continued use of the Services after such changes constitutes your acceptance.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

 

CleanliSense
Email: info@cleanlisense.com
Phone: 888-311-4440
Website: CleanliSense.com